Chapman IT

1BizApp
Business Management Software

15 years of in-house development. 100% tailored to how you work. End-to-end power from initial enquiry through production, invoicing and support β€” no compromises.

15+ Years In Live Businesses
βœ“ Native Sage & Xero Sync
100% Tailored To You
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One Platform. Every Part of Your Business.

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Finance

Invoicing β€’ Credit Notes β€’ Accounting Software Links

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Sales & CRM

Leads β€’ Pipeline β€’ Quotes β€’ Tracked Mailshots

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Operations

Projects β€’ Tasks β€’ Automation β€’ Scheduling β€’ Time tracking β€’ Forecasting

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Inventory

Stock β€’ Suppliers β€’ Purchase Orders β€’ Reorder alerts

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Team & HR

Leave & Sickness Tracking β€’ Staff Availability

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Analytics

Real-time dashboards β€’ Custom KPIs β€’ Insights

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AI Telephone Agent

Answer calls β€’ Book appointments β€’ Support β€’ Human handover

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AI via MCP

Grok β€’ ChatGPT β€’ Claude β€’ Voice & text queries into live 1BizApp data

Say goodbye to app-switching, data silos, and manual errors. See everything β€” from first lead to final invoice β€” in one real-time view.

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AI & Automation

AI Built Around 1BizApp

Answer the phone with an AI agent that knows your business β€” and let Grok, ChatGPT, or Claude talk directly to 1BizApp through secure MCP tools.

VOICE AI

AI Telephone Agent

A custom AI agent that answers your phone, books appointments, handles common support questions, and transfers to a person when needed β€” so your team stays focused on the work that matters.

  • βœ“Answers inbound calls in your brand voice, 24/7 or during peak hours
  • βœ“Books, reschedules, and confirms appointments into your diary
  • βœ“Handles FAQs, order status, and first-line support
  • βœ“Warm-transfers to the right person with call context when human help is needed

MCP Β· AI INTEGRATION

Talk to 1BizApp Through Your AI

Connect 1BizApp to Grok, ChatGPT, Claude, and other AI agents via MCP (Model Context Protocol). Ask in speech or text β€” your AI securely reads and updates live business data.

  • βœ“Link 1BizApp to Grok, OpenAI, ChatGPT, Claude, and custom agents via MCP
  • βœ“Ask questions in natural language β€” by voice or typed prompt
  • βœ“Get live answers from your database, not stale exports or spreadsheets
  • βœ“Create notes, update diaries, and trigger actions with permission controls

Talk to 1BizApp via Grok

Grok Β· 1BizApp

Message Grok…Send

A live text conversation β€” add notes, check hours, and update jobs straight from 1BizApp.

Things you can ask

Once 1BizApp is linked through MCP, your AI agent can interrogate live data and take permitted actions β€” the same way you would ask a colleague.

  • β€œGive me a breakdown by employee of hours worked on project XYZ this month.”
  • β€œAdd an urgent note to project Alpha for the client call tomorrow.”
  • β€œShow me overdue purchase orders over Β£2,000.”
  • β€œWho is available next Tuesday afternoon for a site survey?”
Talk to us about AI for your business

See It in Action

Familiar Application Layout β€” every aspect of a job is together in one place. Built-in word processor with full mailmerge from standard or custom templates.

1BizApp unified job management dashboard for UK SMEs
CLICK TO ENLARGE
Job Forecasting

Automatic Gantt Chart Creation

Real-time job forecasting and scheduling based on actual process times and live data from the factory floor.

1BizApp automatic Gantt chart and job forecasting
Click to enlarge
Live Workflow

Full Production Visibility

Real-time status tracking of every job and parallel processes. Know exactly where every order is in production at any moment.

1BizApp live production workflow and work-in-progress tracking
Click to enlarge

Built for the Long Term

Because it’s developed and maintained entirely in-house, our software benefits from:

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Rapid Evolution

Regular updates and powerful new features added quickly based on direct client feedback

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Industry Expertise

Deep understanding of manufacturing, production workflows and factory processes built into every module

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Security & Control

Enhanced security with complete data ownership and full control over your information

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Flexible Hosting

Run on our secure cloud, your own servers, or Microsoft Azure β€” your choice

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True Customisation

We can tailor the system precisely to match your unique operational requirements

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Dedicated Support

Ongoing support directly from the same team that designs and develops the software

This isn’t just software β€” it’s a true strategic asset designed to grow and evolve with your business for decades.

Case Study

Flexicovers

Over 50 years’ experience β€’ Marine specialists

About Flexicovers

With over 50 years’ experience, Flexicovers specialises in the design and manufacture of premium boat covers, bimini tops and marine awnings for the world’s leading yacht builders, including Sunseeker International, Princess Yachts, Fairline Yachts, Sealine and Williams Performance Tenders.

The Challenge

Rapid growth forced the business to expand into a second factory just 100 metres from the main site. The existing spreadsheet and paper-based processes quickly began to buckle under the increased volume, creating bottlenecks, stock control issues and limited visibility across production.

Our Solution

Chapman IT carried out a thorough analysis of their operations to pinpoint every bottleneck and weak point. We then implemented 1BizApp as the new central system and introduced targeted automation:

  • Barcode labels on every shelf in stores
  • Fully automated job sheets printed with barcodes and QR codes
  • Real-time scanning at every production station as jobs move through the factory
  • Instant photo capture (especially at final quality control) automatically uploaded and attached to the job record

The Results

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Complete, real-time visibility of every job in the factory at any moment

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The system continuously learns from actual process times, delivering far more accurate data for profitability analysis, lead-time forecasting, workload planning and performance bonuses

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Effortless stock reordering β€” simply walk the aisles with a portable barcode reader and instantly generate an accurate order list

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A truly self-running system where jobs flow automatically throughout the factory, driven entirely by the staff

Most importantly, the team has fully embraced the change, taken real ownership and helped tailor 1BizApp to their exact needs β€” an involvement that has been warmly welcomed across the business.

The business has since consolidated into a single, larger factory with everything under one roof, yet 1BizApp remains the reliable operational heartbeat that drives efficiency, quality and continued growth.

Boat with cover manufactured by Flexicovers
Flexicovers CNC machine
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1BizApp has transformed our factory. Before, I was spending around 25% of my time creating job sheets and chasing work through the building. Now the system runs itself β€” orders flow smoothly from team to team with zero input from me.

Our staff have really taken ownership of it. They’ve enjoyed being involved in shaping the system to our needs and have embraced the independence it gives them. It’s become a genuine self-running operation that everyone loves.

β€” David Gray

Director, Flexicovers

Case Study

Chapman IT

Creators of 1BizApp β€’ We run our entire business on it

Of course we use our own system!

As the creators of 1BizApp, we run our entire business on the same platform we deliver to our clients. It is our complete solution for marketing campaigns, time tracking, contact and document management, and invoicing β€” all in one seamless system.

Intelligent Time Tracking

Whenever we start work for a client, we simply launch a timer and record a clear description of the task. If we need to switch between clients or projects, we start a new timer β€” the previous one automatically pauses. We can complete the current task or easily restart any paused timer whenever required. This gives us total flexibility and complete accuracy at all times.

Automated Invoicing

At the end of each month, an automated process intelligently rounds all recorded time to the nearest 15 minutes and instantly generates professional, fully itemised invoices. Every line clearly shows the date, the exact description we entered, the hours worked, and the precise cost.

The Result

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Effortless efficiency across all operations

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100% accurate billing with fully itemised invoices

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Complete visibility and control over all client work

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Continuous real-world testing and improvement of 1BizApp based on daily use

Frequently Asked Questions

Common questions about 1BizApp for UK small and medium-sized businesses.

1BizApp is designed for UK small and medium-sized businesses that need one system to manage operations end to end β€” from enquiries and job planning through production, invoicing, stock, HR, and reporting.
Yes. 1BizApp integrates with leading accounting platforms including Sage and Xero, so your finance data stays connected without duplicate entry across systems.
For many businesses, yes. 1BizApp replaces scattered spreadsheets and disconnected tools with live dashboards, job tracking, scheduling, inventory control, and reporting β€” all in one platform tailored to your workflow.
Yes. 1BizApp is built in-house and can be tailored to your processes, terminology, and reporting needs. We adapt the platform rather than forcing your business to fit rigid software.
Yes. 1BizApp optionally includes mobile access so your team can view and update information in the field, on the shop floor, or away from the office.
Yes. We can connect 1BizApp to AI agents such as Grok, ChatGPT, and Claude using MCP. You can ask for live reports β€” for example hours by employee on a project β€” or request actions like adding an urgent project note, subject to your permissions.
Yes. An AI phone agent can answer calls, book appointments, handle first-line support, and hand over to your team when a human is needed β€” and can sit alongside 1BizApp as part of your wider AI setup.

Ready to see how our customizable, end-to-end platform can transform your operations? Contact us today for a personalized demo or to discuss tailoring it to your specific needs.

Contact Us

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