Funeral Management Software,
Fully Customized for You
100% tailored to how you serve families. End-to-end power from initial enquiry to final farewell — plus full cremation and cemetery management if required — all in one package, with website integration and a dedicated mobile app.
One Platform. Every Part of Your Funeral Home & Cemetery.
Funeral Case Management
First calls • Pre-pay arrangements • Service scheduling • Full document management
Mortuary Management
Tracking of deceased individuals • QR coded wristlet printing • Checklists for vital tasks
Recurring Payments
Direct debits via GoCardless • Long term ashes storage • Grave maintenance • Flowers
Donation Management
Full donation management • Custom web widget to take payments online
Book of Remembrance
Custom web widgets • Web photo gallery • public messages of condolence
Cremation Management
Cremation workflows • Booking & tracking • Certificates • Compliance & reporting
Cemetery Mapping
Interactive grave plots • Availability • Digital records • Maintenance scheduling
what3words Grave Locator
Precise 3-word addresses for every grave • Instant location on web & mobile
Mobile App for Teams
On-site grave finding • Real-time updates • Offline mode • Staff & director tools
Finance & Analytics
Invoicing • Pre-paid plans • Trust accounts • Smart reporting • Sage & Xero sync
Team & HR
Time tracking • Leave & Sickness Tracking • Staff Availability
Analytics
Real-time dashboards • Custom KPIs • Insights • CMA Reporting
From the first call to the final memorial — manage every step in one compassionate, real-time system. Say goodbye to spreadsheets, lost records, and manual mapping.
See It in Action
Familiar Application Layout — every aspect of a funeral is together in one place.
Real-Time Task & Resource Allocation
Resources, People and Vehicles can be efficiently managed and allocated to a funeral in real-time. Staff are notified of changes to the schedule instantly via notifications on their mobile phones.
Shared Daily Diary & Scheduling
All staff can access the daily diary, filter events or group by resources. Sickness, leave, vehicle servicing and repeating tasks (i.e. staff on call) can be easily viewed by all.
Smart Document Generation & Signing
Built-in Word Processor with templates that auto-populate with funeral details. Key documents such as funeral arrangements and cremation certificates are generated in seconds. Digital signing and Outlook integration included.
Mortuary & Deceased Tracking
Full mortuary management capabilities, including tracking of deceased individuals, QR coded wristlet printing, checklists for vital tasks, while maintaining accurate records for compliance and reporting purposes.
Mobile App for Your Team
Real-time access anywhere — on-site grave finding, task updates, scheduling, and more.
Built for the Long Term
Because it’s developed and maintained entirely in-house by a team that truly understands the funeral industry, our software gives you:
Rapid Evolution
Regular updates and new features based on direct feedback from funeral directors
Industry Expertise
Deep knowledge of cremation, burial, and cemetery processes built into every workflow
Security & Control
Enhanced security with complete data ownership and compliance
Flexible Hosting
Use our secure cloud, your own on-premises servers, or Microsoft Azure
True Customisation
We can tailor the software precisely to your specific operational needs
Dedicated Support
Ongoing support directly from the team that built and maintains the system
This isn’t just software — it’s a true strategic partner designed to grow and evolve with your business for decades.
Tapper Funeral Service
Est. 1904 • Dorset & Hampshire
About Tapper Funeral Service
Established in 1904, Tapper Funeral Service is one of the oldest and most respected family-run funeral businesses in the UK and one of the few remaining independent family funeral directors. They operate a network of funeral homes across Dorset and Hampshire.
The Challenge
Decades of growth created significant operational complexity. Separate offices led to fragmented information sharing, while managing multiple vehicle fleets, large teams of staff and pallbearers (including holiday tracking and availability), and the addition of a woodland burial site and crematorium added further logistical demands. In an industry where sensitive arrangements often need to be handled quickly and flawlessly, any risk of error or miscommunication was unacceptable.
Our Solution
For over 30 years, Chapman IT has partnered with Tapper Funeral Service, supplying and evolving bespoke operational and logistical systems. They were involved from the very beginning of 1BizApp Funeral, helping shape the software around their exact needs and workflows. This collaboration continues today. We regularly add new features and have developed numerous specialist modules, including one of the most sophisticated website integrations in the market.
The Results
Seamless website integration featuring online obituaries, photo galleries, and a digital Book of Remembrance
Online charitable donation collection, automatically processed within the system
Advanced modules including published itineraries, location maps, grave location mapping, and What3Words integration
Single complete platform delivering full control and significantly reduced risk of error
Chapman IT has been our trusted technology partner for over 30 years and their system has grown and evolved alongside us every step of the way.
The software is now the backbone of our entire operation. It gives us complete visibility and control over every funeral arrangement, vehicle fleet, staff availability and site management, while dramatically reducing the risk of error at the most sensitive times. The seamless website integration they built is outstanding – families can now view obituaries, upload photos, sign the Book of Remembrance, make charitable donations, and see live itineraries, location maps & grave references all in one place.
Chapman IT doesn’t just supply software; they are a genuine partner who deeply understands our industry and our family values. Their ongoing support and willingness to keep developing new features has been exceptional. We simply could not operate at the level we do today without them.
— Steven Tapper
Director, Tapper Funeral Service
Frequently Asked Questions
Answers for funeral directors and cemetery managers considering 1BizApp Funerals.
Ready to see how our fully tailored funeral management platform — with cremation workflows, cemetery mapping using what3words, and a powerful mobile app — can transform your operations?
Contact Us